Articles

 Do I need to send my proof of payment to accounts@amplehosting.co.za

Do I need to send my proof of payment to accounts@amplehosting.co.zaThe only time proof of...

 Do you offer a 30 Day Money back guarentee?

We offer a money back guarantee on our hosting plans. Domain registrations are not covered by...

 EFT/Cash deposit payment assignment procedure

For all EFT/cash deposit payments, please note there may be a delay of a few days from date of...

 How do I reset my client area password?

How do I reset my client area password?Browse to...

 How to add another email address as an email contact on your client area

You can add another email address as another email contact for your account on your client area...

 How to apply credit to an invoice if you have credit on your account

Login to your client area https://my.amplehosting.co.za/clientarea.phpIf you don't have the...

 How to cancel a service from your clientzone

Login to https://my.amplehosting.co.za/clientarea.phpSelect Services > My servicesSelect the...

 How to change the payment method of an invoice on your client area

Login to your client area Go to your invoices Select on the invoice you want to change Select...

 How to change web hosting plans (Upgrade/Downgrade)

Login to your billing account https://my.amplehosting.co.za/clientarea.php If you do not have the...

 How to change your billing email address on your client area

If you would like to change your billing email address you can do this on your client area...

 How to change your cpanel/whm password from your client area

Login to https://my.amplehosting.co.za/clientarea.phpIf you do not have the billing login details...

 How to migrate cpanel accounts between reseller accounts on our servers

If you have a reseller account with AmpleHosting and would like to migrate a cpanel account that...

 How to open a ticket to a department of AmpleHosting

  How to open a ticket to a department of Amplehosting   Log onto your client area...

 I have just paid and the account was still suspended,why?

I have just paid and the account was still suspended, why?Possible reasons: Check that the...

 I need to update my contact / billing information, what do I need to do?

All account changes can be done online here:  https://my.amplehosting.co.za/If you require...

 Order processing procedure - What is the fastest way to have my order processed?

The fastest way is to pay via credit card, this payment method reflects immediately.For all EFT...

 Payment assigment - hosting invoices

If a payment is received with a beneficiary reference of a hosting invoice but there is another...

 Payment Policy

Suspension: 31 days after thedue date.   Reminders:   Invoice Generation 14 days before the...

 The policy of the free .co.za or .org.za domain promotion with the Business hosting package

The free .co.za or .org.za domain registration promotion with the Business packages applies to...

 Why is my new order invoice marked cancelled?

If a new order isn't paid within seven days the order is deemed unwanted and is cancelled.If you...