Articles

 Do I need to send my proof of payment to accounts@amplehosting.co.za

Do I need to send my proof of payment to accounts@amplehosting.co.zaThe only time proof of...

 EFT/Cash deposit payment assignment procedure

For all EFT/cash deposit payments, please note there may be a delay of a few days from date of...

 How do I reset my client area password?

How do I reset my client area password?Browse to...

 How to apply credit to an invoice if you have credit on your account

Login to your client area https://my.amplehosting.co.za/clientarea.phpIf you don't have the...

 How to cancel a service from your clientzone

Login to https://my.amplehosting.co.za/clientarea.phpSelect Services > My servicesSelect the...

 How to change the payment method of an invoice on your client area

Login to your client area Go to your invoices Select on the invoice you want to change Select...

 How to change web hosting plans (Upgrade/Downgrade)

Login to your billing account https://my.amplehosting.co.za/clientarea.php If you do not have the...

 How to change your contact details on your client area

If you would like to change your contact details such as billing email address you can do this on...

 How to change your cpanel/whm password from your client area

Login to https://my.amplehosting.co.za/clientarea.phpIf you do not have the billing login details...

 How to disable auto renew on a domain name

Login to your client area platform http://my.amplehosting.co.za/clientarea.phpIf you do not have...

 I have just paid and the account was still suspended,why?

I have just paid and the account was still suspended, why?Possible reasons: Check that the...

 I need to update my contact / billing information, what do I need to do?

All account changes can be done online here:  https://my.amplehosting.co.za/If you require...

 Order processing procedure - What is the fastest way to have my order processed?

The fastest way is to pay via credit card, this payment method reflects immediately. If you are a...

 Payment Policy

Suspension: 31 days after thedue date.   Reminders:   Invoice Generation 14 days before the...

 The policy of the free .co.za or .org.za domain promotion with the Business hosting package

The free .co.za or .org.za domain registration promotion with the Business packages applies to...

 Why is my new order invoice marked cancelled?

If a new order isn't paid within seven days the order is deemed unwanted and is cancelled.If you...