Mar 30th Telephonic Support Alternatives

Hi,As you may know, recently we switched off our in bound calls to our number 0213000213 as a test to see if we could improve the efficiency of our support team. What we found is an improvement in ticket response and resolution time and the number of queries a single tech could do in a day. We also found that it was easier to guide our support ... Read More »

Mar 23rd Phone Support off for the 23rd and 24th March 2016

Hi,We will be doing away with phone support of 2 days, 23rd and 24th of March 2016. In it's place - we have live chat , which can be found on our website - bottom right corner. (During admin hours) email support to and 7 days a week 8am to 8pmWhy are we doing this? ... Read More »

Mar 22nd KernelCare added

Hi,We've implemented KernelCare on all our business and shared hosting servers,This means no more reboots of servers to apply Kernel upgrades,It also means that servers will be patched within 4 hours of all releases. This is a good thing.This will go a long way in giving our sysadmins some much needed rest as they've been rebooting servers late at ... Read More »

Mar 16th Unlimited bandwidth on all business hosting plans.


All SSD Business hosting plans now get unlimited bandwidth!

We will be running through accounts and adjusting these resources accordingly over the next week.


Mar 15th Uptime stats from our monitoring system in the USA.

We're going to be issuing our uptime stats for servers periodically as it's been requested quite a few times by clients.If this is of any interest to you, please let us know on and we'll keep them updated.Though we don't have a SLA for our hosting plans, we strive for great uptime for our clients.Some servers have ... Read More »