Sep 27th Simplifying product offering
Hello,Just a brief notification that we're simplifying our product offering for new orders. We're doing away with a few hosting plans, in particular HDD storage based accounts.In it's place; all new packages will be using SSD storage, it's faster and gives a much nicer hosting experience!All existing clients and their packages won't be effected by ... Read More »
Jun 20th Mail changes on servers
We have implemented a change on some of our servers mail services, which will force mail to go through the MTA/exim service. This won't effect the majority of our clients, though those that use socket connections within their scripts - may be effected.If this is the case, we advise you to use SMTP authentication or the PHP mail( function to send ... Read More »
.durban .capetown .joburg
Registration and Transfers are now available through our domain registration page and client billing panel.
Business hosting accounts B2, B3 and B4 have all been given an increase in disk space allocation.B2 from 2GB to 4GBB3 from 5Gb to 8GBB4 from 10GB to 15GBFor more information please see our product page here: http://www.amplehosting.co.za/web-hosting/business-level/During the following week we will be upgrading the resources of existing clients ... Read More »
Apr 14th Delayed invoicing April 2016
We've identified that some invoices are delayed in sending to our clients for the month of April.
We are currently resending those invoices now.
Any queries ? - please contact email@example.com
Apr 1st Live chat stats
Hello,Since we moved our primary support contact from the phone to live chat, we've seen a positive uptake to the new contact option and encouraging results for most of our clients!The number of chats per day increasing by 36% on average over the last 4 days.Live Chat Stats: Average time to wait for an operator to answer : 36 Seconds Average ... Read More »
Mar 30th Telephonic Support Alternatives
Hi,As you may know, recently we switched off our in bound calls to our number 0213000213 as a test to see if we could improve the efficiency of our support team. What we found is an improvement in ticket response and resolution time and the number of queries a single tech could do in a day. We also found that it was easier to guide our support ... Read More »
Hi,We will be doing away with phone support of 2 days, 23rd and 24th of March 2016. In it's place - we have live chat , which can be found on our website - bottom right corner. (During admin hours)www.amplehosting.co.zaand email support to firstname.lastname@example.org and email@example.com 7 days a week 8am to 8pmWhy are we doing this? ... Read More »
Mar 22nd KernelCare added
Hi,We've implemented KernelCare on all our business and shared hosting servers,This means no more reboots of servers to apply Kernel upgrades,It also means that servers will be patched within 4 hours of all releases. This is a good thing.This will go a long way in giving our sysadmins some much needed rest as they've been rebooting servers late at ... Read More »
All SSD Business hosting plans now get unlimited bandwidth!
We will be running through accounts and adjusting these resources accordingly over the next week.